This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.royalalbertamuseum.ca (the “Site”).
All information is being collected under section 33(c) of the Freedom of Information and Protection of Privacy Act.
Device Information we collect
When you visit this site, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the site. We refer to this automatically collected information as “Device Information”.
This information is not used to identify individuals who come to the site, nor is it disclosed to other public bodies or individuals.
The information that's collected identifies the following:
- the page from which you arrived
- the date and time of your page request
- the IP address your computer is using to receive information
- the type and version of your browser
- the name and size of the file you request
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
How do we use your Device Information?
We use Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We collect Device Information using the following technologies:
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Personal Information we collect
The only information we may use to identify you is the information you give voluntarily.
For example, when you sign up for the RAM e-newsletter, you will be asked to provide your email address.
When you complete a webform on our site, we may collect information such as your name, email address, and phone number. This personal information is disclosed only to the authorized personnel who use it to process and respond to your request.
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions about the collection of personal information, or if you would like to make a complaint, please contact us by email at info.ram@gov.ab.ca by telephone 825-468-6006 or by mail using the details provided below:
Royal Alberta Museum
9810 103A Avenue
Edmonton AB Canada
T5J 0G2